Introduction

Welcome to MONKAI TECNOLOGIA LTDA We are committed to protecting the privacy and security of our customers' and users' personal data. This privacy policy describes how we collect, use, share and protect your information.

Data Collected

• Personal Information: Name, email address, phone number and other contact information.
• Usage Data: Information about how you use our services, including interactions with our AI products.
• Technical Data: IP address, device type, operating system, and other technical identifiers.

Use of Information

We use the collected data to:

• Provide and improve our artificial intelligence services.
• Personalize the user experience.
• Communicate updates, offers and relevant information.
• Comply with legal and regulatory obligations.

Data Sharing

We may share your information with:

• Service Providers: Third parties who assist in the operation of our services (e.g., hosting services, technical support).
• Integrated Platforms: Microsoft Teams, WhatsApp, and other systems to facilitate the integration of our products.
• Legal Authorities: When required by law or to protect our legal rights.

Data Security

We have implemented appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure or destruction.

Data Retention

We store your information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

Your Rights

You have the right to:

• Access your personal information.
• Request correction or update of incomplete or incorrect data.
• Request the deletion of your personal data.
• Withdraw consent at any time, where applicable.

Cookies and Similar Technologies

We use cookies and similar technologies to improve the functionality of our services and personalize content. You can manage your cookie preferences through your browser settings.

International Data Transfers

Your data may be transferred to and stored on servers located outside your country of residence. We ensure that such transfers are carried out in compliance with applicable data protection laws.

Changes to this Privacy Policy

We may update this policy from time to time. We will notify you of any significant changes through our usual communication channels.

Contact

If you have any questions or requests regarding this privacy policy, please contact us at:

• E-mail: support@monkai.com.br
• Address: AV OSCAR NIEMEYER, 2000 CEP 20.220-297 – BLC 1 SAL 401

Legal Basis for Processing

We process your personal data based on:

• Consent of the data subject.
• Contract execution.
• Compliance with legal obligation.
• Legitimate interests of the company.

Third Party Integrations

Our Services may integrate with third-party platforms. We encourage you to review the privacy policies of these third parties, as we are not responsible for their privacy practices.

Consent to Communication

By using our services, you agree to receive service-related communications. You can opt out of receiving marketing communications at any time.

Data Protection Officer

• E-mail: support@monkai.com.br